As many of you may be aware, the DELL XPS (L502X) Laptop has a reputation for crashing games and 3D animations due to a faulty motherboard.
Since I posted my videos on youtube i have had hundreds of e-mails asking for my help in resolving this issue. There is no "quick fix" for this problem. No amount of software changes, Driver updates or factory restores will solve your problem.
But there is still hope.
DELL will replace your motherboard free of charge so long as your laptop is still under warranty.
Heres what to do:
FIRST to confirm that it is your motherboard that is at fault, make sure you have plenty of power in your battery. Load up a game that you know crashes on your laptop and turn the power off so that you are running on batteries.
You should be able to play any game without your laptop crashing so long as its running on batteries.
NOW Once the batteries start to run low and you are satisfied that you can play fine on batteries, Swith the power back on and keep playing. No doubt your laptop will have crashed shortly afterwards.
So, you have a faulty motherboard, And can prove it because it works fine on batteries but crashes when plugged in.
Time to call DELL Support. Be sure to have your SERVICE TAG at hand. this can be found on a sticker undernieth your laptop.
UK 0844 338 1000
Explain to DELL that your laptop works fine on batteries but when it's plugged in it constantly crashes while playing games.
DELL will offer to have a driver colect your computer for repair (which could take up to 2 weeks) OR alternatively you can pay £30 and a repair man will come round to your house the next day and swap the motherboard while you wait.
I myself waited the 2 weeks and when i got my computer back they had changed the motherboard and the RAM. It's worked fine ever since.